Your personal information
When you submit an advert using our online advert submission form, you are making a request for your advert to appear on our website. Once we have checked your advert we will publish it on our website complete with all information that appears in blue in the advert submission form. This will include your telephone number(s) together with the town and county you have entered. The Internet is a world-wide medium and in accepting these terms you are indicating that you understand this and agree that this information may be published on the Internet. We will not publish your home address or email address on the Internet.
Privacy Statement
The
information you provide when you place your advert is collected by AutoLife
UK Ltd and is used to prepare your advert, provide us with details of
who we can contact if we receive complaints about your advert and, if
you pay by credit/debit card, provide the information required by our
bank to process your transaction. All information is collected lawfully
and in accordance with the Data Protection Act 1998. We guarantee that
your personal information, including your email address, will not be divulged
to any other person or company other than SecureTrading Ltd. who process
credit/debit card transactions on our behalf. Your email address will
not appear in any advert placed on the AutoBike website. Instead, a link
will be provided so that people can contact you without having access
to your email address. We will not send unsolicited material by post,
email or any other method to you unless we need to seek or provide information
relating to your advert. Please contact us
if you have any questions about our Privacy Policy at: 
Your advert
The goods you are advertising must be available for viewing within the United Kingdom or Eire and your advert must comply with the British Code of Advertising Standards Authority. You may give details of one item per advert. We reserve the right to amend your advert in order to ensure compliance or to reject it at our discretion. You hereby declare that all the information you have provided is truthful, accurate, decent and legal and that you have the legal right to sell the goods offered in your advert. Be considerate to potential purchasers; they may well have to travel a considerable distance to view the goods you have advertised. You hereby accept full responsibility for all expenses, losses and any other costs incurred by us which have been caused by untrue or inaccurate information supplied by you or if you do not have title to the goods you are selling. Photographs are accepted by upload to our server, email or post. We will tell you how to send your photograph when you submit your advert.
Business disclosure
The Business Advertisements (Disclosure) Order 1977 requires that all persons selling goods in the course of business must make that fact clear to potential purchasers. We have provided a facility within our advert submission form where you must select "Trade" if you fall into this category. Your advert will include the word 'Trade' indicating that you are selling the advertised goods in the course of your business.
Your order
Once you have completed the advert submission form, a proof of your advert will be displayed for you to amend as appropriate. Once you have approved this, your advert will be published immediately. You will be given an advert reference number and password which you must write down as these will be required later should you wish to renew, amend or cancel your advert.
Amendments and cancellation
You may cancel or amend your advert at any time by completing the form provided on our web site. Refunds will not be given for adverts that are cancelled before the expiry date. For security reasons, you will be prompted for your advert reference number and password. Amendments and cancellations are carried out immediately.
Payment
Adverts, unless free of charge, are paid for by credit/debit card online via a secure server. You will be linked, via the secure server, to SecureTrading Ltd., a UK based company, who will handle the transaction and provide us with an authorisaton number once the transaction is approved. Such transactions are carried out automatically and without reference to us. We are not given access to your credit/debit card details. We are therefore unable to answer any questions relating to credit/debit card transactions. Please direct any such questions to your card issuer. We do not accept liability for any losses or damages you may incurr as a result of using credit/debit cards from our web site or from any other sites linked from our web site.
Our liability to purchasers
We will not publish adverts unless advertisers have confirmed that they have read and agreed to our terms. Since we are unable to guarantee that the advertiser has fully complied with our terms, even though this has indicated to us, we are unable to accept any liability for losses or damages caused to persons buying or attempting to buy items that appear in any adverts placed within our website. Therefore, you are strongly advised to satisfy yourself that the advertiser has provided accurate information and has the right to sell the goods that have been advertised, before passing payment. AutoLife UK Ltd operates under British law. Your statutory rights are not affected.
Customer support
Customer support is
available by emailing any customer support enquiries to:
Complaints
If you have a complaint about any aspect of the AutoBike website you can tell us about it by post or email as follows:
By post:
Send to - AutoLife UK Ltd., 58 Queen Elizabeth Drive, Beccles, Suffolk, United Kingdom, NR34 9LP
By email:
Complaints will be acknowledged within 5 working days. Upon receiving your complaint we will acknowledge it, tell you how long we expect to take to resolve it and keep you informed about the progress we are making. All complaints are dealt with fairly, effectively and in confidence.
